How Can We Help?


I got charged, but I didn't shop. Why is that?

Did you forget to skip the month or make a purchase? Remember, the VIP Membership is a flexible, but an active membership. All you need to do is visit your FabShop between the 1st and the 5th of each month and make a purchase or Skip the Month (the pink button in your FabShop).

If you don't make a purchase or Skip the Month by the 5th, you will be charged $29.95 for a member credit on the 6th. Each member credit can be redeemed toward 1 outfit (or $29.95 worth of individual styles). And it never expires, so you can use it to shop at your convenience.