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What can we help you with?

General Questions

  • What is Fabkids?
  • Where are FabKids shoes and clothes made?
  • Does Fabkids carry Toddler shoe sizes?
  • Why is it that there isn't that much selection of shoes for boys?
  • Who owns FabKids?
  • What is the phone number for customer service?
See all 9 articles

My Account

  • Why haven't I been receiving Fabkids emails?
  • How do I update my email address?
  • I am unable to login to my account.
  • How do I update my phone number?
  • How do I reactivate my account/membership?
  • How do I update my address?
See all 7 articles

VIP Membership

  • How do I skip the month?
  • Can I cancel my membership?
  • Am I able to cancel my membership online?
  • When does FabKids charge me?
  • Am I able to cancel my membership online?
  • How do I use my Member Credit?
See all 13 articles

Shipping, Returns, & Exchanges

  • Can I track my shipment? When will it arrive?
  • When will I see my account be credited for my return?
  • Where do you ship?
  • Where does FabKids ship from?
  • Why did I not receive an email when my order was canceled?

Shopping on Fabkids.com

  • Where are FabKids shoes and clothes made?
  • When does FabKids have sales?
  • Why does FabKids run out of specific sizes more quickly?
  • What if I don't like my selections?
  • What sizes does Fabkids offer?
  • When do you restock items?
See all 15 articles

REWARDS PROGRAM

  • How can I earn Reward Points?
  • When will my Reward Points expire?
  • What are FabKids reward points?
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