General Questions
- What is FabKids?
- Where are FabKids shoes and clothes made?
- Does FabKids carry Toddler shoe sizes?
- Why is it that there isn't that much selection of shoes for boys?
- Where is FabKids located?
- When does FabKids have sales?
My Account
- Why haven't I been receiving my FabKids emails?
- How do I update my email address?
- I am unable to login to my account.
- How do I update my phone number?
- How do I reactivate my account/membership?
- How do I unsubscribe from emails?
VIP Membership
- When does FabKids charge me?
- Is FabKids a Scam or Ripoff?
- Am I able to cancel my membership online?
- How do I use my member credit?
- Do I have to make a purchase each month?
- How do I enroll into the FabKids VIP Membership Program?
Shipping, Returns, & Exchanges
- What should I do if my package was lost or stolen?
- Can I track my shipment? When will it arrive?
- When will I see my account be credited for my return?
- Where do you ship?
- Where does FabKids ship from?
- Why did I not receive an email when my order was canceled?
Shopping on Fabkids.com
- When does FabKids have sales?
- Why does FabKids run out of specific sizes more quickly?
- What if I don't like my selections?
- What sizes does FabKids offer?
- When do you restock items?
- How can I be confident that FabKids is reliable and safe to shop with?